Terms & Conditions
Drone Zone BD
Welcome to Drone Zone BD. By accessing our website, placing an order, or purchasing any product from us, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.
1. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Product Information
We strive to ensure all product descriptions, images, and specifications are accurate. However, minor variations in design, features, or packaging may occur due to updates or manufacturer changes.
3. Order Processing
- All orders are subject to confirmation and availability.
- Drone Zone BD reserves the right to cancel any order if necessary (e.g., stock issues, pricing errors, or verification failure).
- Orders are only confirmed after successful communication with the customer.
4. Pricing & Payment
- All prices are listed in Bangladeshi Taka (BDT).
- Prices may change without prior notice due to market or supplier conditions.
- Payment terms (advance, partial, or cash on delivery) will be confirmed during order processing.
5. Delivery Policy
- We provide delivery across Bangladesh through reliable courier services.
- Delivery time may vary based on location, product availability, and courier conditions.
- Drone Zone BD is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
- Customers must provide accurate shipping information; incorrect details may cause delays or failed delivery.
6. Inspection & Responsibility
Customers are advised to inspect the product upon delivery. Once received in good condition, responsibility for any damage caused by misuse, mishandling, or improper use will lie with the customer.
7. Return & Replacement Policy
- Returns or replacements are accepted only for damaged, defective, or incorrect products.
- Issues must be reported within 24–48 hours of delivery.
- Requests made after this period may not be considered valid.
8. Warranty Policy
- Warranty (if applicable) covers only manufacturing defects.
- It does not cover physical damage, water damage, electrical damage due to misuse, or unauthorized repair attempts.
- Warranty terms may vary depending on the product category.
9. Privacy Policy
We respect your privacy. Any personal information collected (such as name, phone number, address, or email) is used strictly for order processing, delivery, and customer support purposes only. We do not sell or share customer data with third parties.
10. Limitation of Liability
Drone Zone BD shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
11. Policy Updates
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Customers are encouraged to review this page periodically.
📞 Contact Information